Refund policy
At Kavere, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must include all original packaging and accessories.
- You must provide your order number and proof of purchase.
To start a return, please contact us at:
Our team will provide you with the return instructions.
Return Shipping
Kavere covers the return shipping costs for approved returns.
Customers should not send products back without contacting our support team first.
Refunds
Once your return has been received and inspected, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method.
Please allow your payment provider some additional time to complete the refund process.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days after delivery. We will review your request and provide a suitable solution.
Contact
For any return or refund questions:
Email:
support@kavere-uk.shop